Towneplace Suites By Marriott Indianapolis - Keystone, Indianapolis - Reviews, Room Options & Prices 2025

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About the Hotel

8468 Union Chapel Road, Indianapolis, Indiana, United States of America, 46240

The 3-star Towneplace Suites By Marriott Indianapolis - Keystone, a pet-friendly all-suite property at Keystone at the Crossing, offers an outdoor pool, 24-hour fitness room, and complimentary hot breakfast.

Fully-Equipped Suite Amenities

The 83 air-conditioned suites at TownePlace Suites Indianapolis Keystone feature separate sitting areas and fully-equipped kitchens with stovetops, ovens, and dishwashers. Each suite includes a workspace, 40-inch LCD TV, and complimentary WiFi.

Breakfast and Market

A complimentary hot breakfast is served daily. The 'In A Pinch' market provides on-site convenience shopping.

Business and Recreation

The property features 600 square feet of conference space, a 24-hour business center, and express check-in/out services. Guests have access to a seasonal outdoor pool and fitness facility.

Mall and Attractions

TownePlace Suites is within walking distance of Fashion Mall at Keystone and various restaurants. Clowes Memorial Hall is 5.5 miles away, while Mount Comfort Airport is 15.5 miles from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Studio

Max:

3 persons

33 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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One-Bedroom Suite

Max:

4 persons

46 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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Two-Bedroom King Suite

Max:

5 persons

60 m²

Bed options:

2 King Size Beds

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Indianapolis 10.1 mi

Airports

Mount Comfort (mqj) 15.5 mi

Indianapolis International (IND) 25.0 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Internet

Internet access

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Internet access
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Elevator

Sports & Fitness

Fitness center

Guest Parking

Cookware/ Kitchen utensils

Services

Dry cleaning

Business

Business center

Children

Children's buffet

Spa & Leisure

Seasonal outdoor pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

8468 Union Chapel Road, Indianapolis, Indiana, United States of America, 46240

Map view

8468 Union Chapel Road, Indianapolis, Indiana, United States of America, 46240

City landmarks

Mall

The Fashion Mall at Keystone

3000 ft

Keystone at the Crossing Shopping Center

2800 ft

Landmark's Keystone Art Cinema & Indie Lounge

2100 ft

Block Party

2300 ft

Church

Union Chapel United Methodist Church

2900 ft

Union Methodist Church

3000 ft

Northeast Baptist Church

3100 ft

Church

Colonial Hills Baptist Church

3800 ft

Clearwater Village Shopping Center

4200 ft

Northview Shopping Center

1.5 mi

Mall

Clearwater Springs Shopping Center

1.5 mi

Parks

Broad Ripple Park

2.9 mi

3455 Harper Rd

Fastimes Indoor Karting

2.3 mi

East Asia Market

1.1 mi

Auditorium

1.1 mi

Purdue Univ CO-OP Extension

1.2 mi

Church

North Central Church of Christ

1.2 mi

Nora Corners Shopping Center

1.4 mi

Church

Lighthouse Tabernacle

1.5 mi

Monon Railway conductor's phone booth

1.5 mi

River Ridge

1.6 mi

Hope Christian and Missionary Alliance Church

1.6 mi

Mall

River Ridge Crossing

1.6 mi

Church

Castleton Church of the Nazarene

1.6 mi

Church

Cross and Crown Lutheran Church

1.7 mi

Church

Allisonville Christian Church

1.7 mi

X Site

1.8 mi

Nearby

Gallery

Wine And Canvas Art Studio

800 ft

Wine and Canvas

800 ft

Spa Center

Massage Envy

1900 ft

Restaurants

Chick-fil-A

2700 ft

3802 E 82nd St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.6

Location

8.8

Service

6.4

Dining

6.0

Francis

United States of America, March 2025

7.0/10

I had a mixed experience at Towneplace Suites. The room layout was effective, with a handy kitchenette. However, there were several mechanical issues and dated decor that detracted from the overall experience.

Rooms

6.0

The studio room had a clean layout and a small kitchen with all necessary items for cooking. Unfortunately, the decor felt dated, and there were some issues, like the coffee maker needing a deep cleaning.

Service

5.0

My interaction with staff was hit or miss. While one employee, Renee, was exceptionally friendly, others were less accommodating. This inconsistency impacted the overall service quality.

Location

8.0

The hotel is well-located near Keystone and the Fashion Mall, which offers plenty of dining and shopping options. This made exploring the area enjoyable.

Dining

5.0

Breakfast had a good start with various options, but the experience deteriorated due to staff issues and availability of food. It would be great if they enhanced their breakfast service.

Facilities

6.0

The amenities were decent, like the workout room, but the outdoor pool was closed during my stay. Also, only one elevator was a bit inconvenient for navigating the hotel.

Mildred

United States of America, December 2024

6.0/10

I had a mixed experience during my stay. On one hand, the spacious two-bedroom suite was perfect for my family, giving us the comforts of home with a full kitchen. On the other hand, the service from some staff members was quite disappointing, with a lack of friendliness and helpfulness, which really impacts the overall experience. I appreciated the breakfast included, but there were several areas where improvement is needed.

Rooms

7.0

The two-bedroom suite was great for my family and felt cozy with a full kitchen. However, the beds were advertised as queen but were actually full size, which was disappointing.

Service

5.0

While some staff members were helpful and friendly, others, unfortunately, were rude and unhelpful, which affected our stay significantly.

Location

9.0

The location was fantastic—right off the interstate and close to a large mall with many restaurant options.

Dining

7.0

Breakfast was decent, with various options like eggs and yogurt, though it could be improved for variety.

Facilities

8.0

The hotel offered nice facilities, including a kitchen in the suite which was an added bonus for our family meal prep.

Robert

United States of America, December 2024

6.0/10

Overall, my stay at Towneplace Suites was decent. The room had a full kitchen that made it feel like home, but the furniture did show signs of age. The location was fantastic, close to many restaurants and a large mall, though I did have some issues with breakfast options.

Rooms

7.0

My one-bedroom suite was clean and included a full kitchen with utensils. However, the furniture, including the sofa and bedding, had a musty smell and felt like it needed an update.

Service

6.0

I found the staff mostly friendly, though not everyone was accommodating. The check-in process was smooth, but there were moments when the front desk staff seemed less than welcoming.

Location

9.0

The hotel is in a prime location, right off the interstate and within walking distance to a plethora of restaurants and a huge mall. It was convenient for all my needs during the stay.

Dining

5.0

Breakfast started early and included options like eggs and bagels. Unfortunately, I found it lacking in variety, especially when certain items ran out and weren't replenished.

Facilities

7.0

The hotel offered amenities like dry cleaning, which was a plus. Still, the overzealous exterior maintenance in the early mornings disturbed my sleep.

Frank

United States of America, December 2024

6.0/10

My stay at Towneplace Suites By Marriott Indianapolis - Keystone had its ups and downs. The clean rooms and friendly staff provided a welcoming atmosphere, though some aspects like the dated decor and occasional service hiccups were disappointing. Overall, I appreciated the comfortable accommodations and the convenient location near restaurants and shopping.

Rooms

7.0

The room was clean and had a nice kitchen setup, although it felt a bit older and dated in places. The bed was comfy, making for a good night's sleep.

Service

8.0

Most of the staff were friendly, especially Joe, who went out of his way to help me. However, I did experience less-than-stellar service from some other staff members, which was a letdown.

Location

9.0

The hotel is conveniently located off the interstate, with many shops and restaurants nearby, which was great for grabbing meals and exploring.

Dining

7.0

The breakfast offered a decent selection, but I wish it had been replenished better during busy times. Having a kitchen in the room was a bonus for preparing my own meals.

Facilities

7.0

The hotel had adequate facilities, but some things, like the laundry and breakfast service, could definitely be improved for a better experience.

Harry

United States of America, November 2024

6.0/10

My stay at Towneplace Suites by Marriott Indianapolis - Keystone was a mixed experience. The studio room was clean and had a great layout with a kitchenette, which was perfect for my needs during my meetings. However, I encountered several mechanical issues and the overall décor felt dated, which took away from the experience.

Rooms

6.0

The standard studio offered a good layout with a kitchenette, making it convenient for a short stay. However, the decor was somewhat tired and the room cleanliness left something to be desired, with minor maintenance issues affecting the comfort level.

Service

8.0

The staff were friendly and eager to help, making my check-in smooth and pleasant. I appreciated their assistance during my stay, even if some issues lingered.

Location

9.0

The hotel is situated in a prime area, close to Keystone and the Fashion Mall, with plenty of dining options nearby. It's really convenient for travelers wanting to explore the area.

Dining

6.0

The breakfast was decent with some standard options, although it could improve in variety. I appreciated that it started early, but the food quality varied during my stay.

Facilities

6.0

I liked the availability of a workout room, but the outdoor pool was closed during my visit. Overall, the facilities met basic expectations but could use updates.